Onpower FAQ Center
Getting Started
What is an SKU?
How to size a solar system?
Check product compatibility?
How to get product resources?
Order & Payment & Price
Place/Cancel an order
Payment & Tax issues
Find the best discounts and prices
How to check and utilize coupons?
Account & Ray Points
Where and how to use Ray points?
Onpower & Community account issues
Shipping & Return
Where is my order?
Shipping policy/cost/method
How to return or exchange a product?
Company Info
Phone or email Onpower?
How to trace a case?
Manage communication preferences
Where is Onpower headquatered?
Warranty
Check or register a warranty?
How to extend my warranty?
we are here for you
Contact OnPower Support
If you still have problems, feel free to ask our specialist. We have a dedicated Technical Team to help build the right solar solution for you.
